Covid-19 Guidance

Updated 5 January 2021

Although there will be clarification of finer details in the days ahead, Government has outlined the details for England on the following link:

What this means for our industry:

Supply Chain — Manufacturers and suppliers are expected to carry on as before with full COVID procedures and risk assessments in the workplace.

Builders, Sub-contractors and Installers — You may continue working in the homes of customers and can refer homeowners to the above Government link. However, you should follow the eight steps outlined in the above link and conduct a risk assessment upon arrival on site. You should also consider the implications of Covid-19 on vulnerable people, homeowners and your workers.

You should also ensure that you are communicating with households prior to arrival, and on arrival, to ensure the household understands the social distancing and hygiene measures that should be followed once work has commenced.

Once a risk assessment has been completed, you can display the following notice to show you have made your workplace COVID-secure, which can be downloaded from here:

Please remember that the risk of transmission can be substantially reduced if COVID-secure guidelines are followed closely. Extra consideration should be given to those people considered at higher risk, although the shielding rules from the first lockdown are less stringent there is still the ability for consumers to delay work.

Please let us know how else we can support you during this time. Call 020 4511 4111 or email

Guidance for Builders, Installers and Trades working in other peoples homes can be found here.