Working in People’s Homes

Covid Policy for Sub-contactors and Installers

Daylight are committed to supporting a safe environment for our customers, our sub-contractors and installers.

Builders, Sub-contractors and Installers – you may continue working in the homes of customers with their consent and can refer homeowners to the below Government link –

Wider guidance can be found here.

Steps to Ensure Working Safer Together

The steps below should be followed and to complete a risk assessment in order to safely carry out  installation and remedial work on behalf of Daylight.

  1. Ensuring both workers and visitors who feel unwell stay at home and do not attend the premises. By law from 28 September businesses may not require a self-isolating employee to come into work.
  2. In every workplace, increasing the frequency of handwashing and surface cleaning.
  3. You should make every reasonable effort to ensure their employees can work safely. Anyone who cannot work from home should go to their place of work, if COVID-19 Secure guidelines are followed closely. When in the workplace, everyone should make every reasonable effort to comply with the social distancing guidelines set out by the government (2m, or 1m with risk mitigation where 2m is not viable).
  4. Where the social distancing guidelines cannot be followed in full, in relation to a particular activity, you should consider whether that activity can be redesigned to maintain a 2m distance or 1m with risk mitigations where 2m is not viable.
    Further mitigating actions include:
    – further increasing the frequency of hand washing and surface cleaning
    – keeping the activity time involved as short as possible
    – using screens or barriers to separate people from each other.
    – using back-to-back or side-to-side working (rather than face-to-face) whenever possible
    – reducing the number of people each person has contact with by using ‘fixed teams or partnering’ (so each person works with only a few others).
  5. Where the social distancing guidelines cannot be followed in full, even through redesigning a particular activity, businesses should consider whether that activity needs to continue for the business to operate, and if so, take all the mitigating actions possible to reduce the risk of transmission between their staff.
  6. You should ensure that steps are taken to avoid people needing to unduly raise their voices to each other. This includes, but is not limited to, refraining from playing music or broadcasts that may encourage shouting, including if played at a volume that makes normal conversation difficult. This is because of the potential for increased risk of transmission, particularly from aerosol transmission. We will develop further guidance, based on scientific evidence, to enable these activities as soon as possible.
  7. If people must work face-to-face for a sustained period with more than a small group of fixed partners, then you will need to assess whether the activity can safely go ahead. No one is obliged to work in an unsafe work environment. In your assessment you should have particular regard to whether the people doing the work are especially vulnerable to COVID-19.
  8. If your building has been unoccupied for a period during any lockdowns, consider legionella risk and HSE advice.

Please remember that the risk of transmission can be substantially reduced if Covid Secure Guidelines are followed closely.

Hands – Face – Space

Homeowners, if you need further clarification, please contact us at